At VegaVriend it is of course possible to return your order (provided your ordered product does not fall under a legal exception). This is possible within 14 days after receipt of your complete order. Send us an email with the order number and the items you want to return to [email protected] if you want to return.
Right of Withdrawal
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including any shipping costs. If you make use of your right of withdrawal, the product will be returned to VegaVriend with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, you can contact us via [email protected]. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.