In this blog, we will explain how you can subscribe to VegaVriend and the benefits it offers. Read on!
The Benefits of a Subscription to VegaVriend
🌟 Never worry about when to order again: it’s all automatic!
🌟 Choose how often you want to receive your favorite product(s)
🌟 Adjust your subscription yourself in ‘My Account’
🌟 Earn double Reward points!
How do you subscribe to VegaVriend?
Taking out a subscription with VegaVriend is very simple! Just follow the step-by-step plan below:
Step 1: Go to the product page of the item you want to subscribe to
Step 2: If necessary, choose the correct weight or variant
Step 3: Click the “Subscribe” button
Step 4: Choose how often you would like to receive the product
Step 5: Agree to the general terms and conditions and automatic payment
Step 6: Click “Subscribe now.” The product will now be added to your shopping cart.
Would you like to add more products to the same subscription? Then repeat the steps above for all products. Please note: Choose the same delivery frequency for each product. Otherwise, you will be taking out multiple subscriptions at once.
Step 7: Have you added all the products to your shopping cart? Then proceed to checkout. The checkout process is the same as usual. Paid? Congratulations! You’ve successfully subscribed to VegaVriend🥳.
NOTE: Your first order will be shipped immediately. After that, the same order will be repeated every few weeks, depending on the frequency you’ve chosen. So, make sure to subscribe only when you actually need your first order!
Managing Your VegaVriend Subscription
Step 1: Go to ‘My Account’
Step 2: Click on ‘Subscriptions’ on the left side of the page. Here, you’ll find your subscriptions.
Cancel
Click on ‘Cancel’ if you want to completely stop your subscription.
Suspend
Click on ‘Suspend’ if you want to temporarily pause your subscription. You can choose when you’d like your subscription to resume. This is handy if, for example, you have more food left than expected and want to skip a week.
Change Address
Click on ‘Change Address’ if you need your order to be shipped to a different address than the one we have on file.
Renew Now
Click on ‘Renew Now’ if you want to bring your order forward. For example, if you’re running low on products for the month. Afterward, your subscription will continue as usual.
Adjusting Your Subscription
Upgrade or downgrade
Do you currently have a product included once in your subscription but would like to receive more of it on a regular basis? Or do you have multiple units of a product in your standard order and want to reduce that number? Simply click the “Upgrade or downgrade” button and adjust the product to the desired quantity.
Step 1: Click Upgrade or downgrade
Step 2: Choose the correct subscription frequency. Please note: Make sure the frequency matches your original subscription. Otherwise, a new subscription will be created
Step 3: Adjust the number of products
Step 4: Click “Change subscription.” You will now be redirected to the shopping cart
Step 5: Pay the difference in amount in your shopping cart. From then on, this will be processed automatically. Your subscription has now been adjusted to your preference!
Removing a product
Is one of the products not quite to your four-legged friend’s liking after all? Simply remove the product by clicking the red cross to the left of the product.
Adding a product to your existing subscription
Adding a product to an existing subscription is no problem at all! Follow the step-by-step instructions below:
Step 1: Go to the product page of the item you want to add to your subscription
Step 2: If necessary, choose the correct weight or variant
Step 3: Click the “Subscribe” button
Step 4: Choose how often you would like to receive the product. Please note: Make sure to select the same frequency as your existing subscription. Otherwise, a new subscription will be created
Step 5: Check the box “Add to an existing subscription?”
Step 6: Select the subscription to which you want to add this product
Step 7: Agree to the general terms and conditions and automatic payment
Step 8: Click “Add to subscription”
Step 9: Your subscription has been updated, and with the next renewal you will receive your selected products and quantities!
Got any questions after reading this blog? No problem! Feel free to reach out to us.
No questions? What are you waiting for?! Subscribe to your first VegaVriend plan and discover the benefits! 🙂
